Camera/Audio/Video policy
Every show is different and the Warner Theatre abides by the rules set forth by the artists and their management. Please call the Box Office 814-452-4857 the afternoon of the show for the event’s camera policy.
Bag Policy
All patrons are limited to: one (1) 12"x12"x6" clear bag or one (1) 1 gallon/3.7L plastic freezer bag or one (1) small clutch/bag no larger then 5"x8"x2". Bags that do not fit these descriptions will not be allowed in the venue. An exception will be made for medically necessary items and diaper bags after proper inspection at the venue entrance. All patrons are subject to a security screening. Metal detectors are used for all ticketed events. Bags & purses are subject to additional screening slowing entry process, so please bring only essential items.
Coat Check
A coat check is located in the Grand Lobby and in the new addition. This is a free service to all patrons, however, donations are welcome and benefit the Warner restoration.
Children’s seating
Every person age 2 and older must have a ticket. Some exceptions exist for certain shows.
Concessions
For most shows, the concession stand sells snacks, sodas, coffee, beer, wine and mixed drinks. Beverages are only permitted in the seating areas with the purchase of a Warner Theatre cup. Contactless or card payments only at concessions stands, no cash accepted.
COVID Policy
Every event has a different COVID policy for masks, vaccinations and tests. Please check the event description for more information or call the box office at (814) 452-4857.
Dress code
Although the Warner Theatre has no specific dress code, some events such as the Broadway Series and the Erie Philharmonic Symphony will draw a dressier crowd. Most people enjoy dressing up to go to the theatre, but you will see people wearing everything from casual to Sunday best to formal wear.
Emergency messages
Those patrons who need to be reached during a performance should leave their name and seat location with their contact prior to the performance. Patrons may also leave their name and seat location with the house manager before the show. Any messages will be forwarded by a staff member to the patron’s assigned seat.
Erie Philharmonic Orchestra
The Erie Philharmonic produces events at the Warner Theatre and sells tickets through its own office:
23 West 10th Street
Erie, Pa. 16501
Phone: 814-455-1375
E-mail: info@eriephil.org
Late arrivals
Doors open approximately one hour prior to the performance. As a courtesy to the performers and audience, ushers will seat late arrivals during an appropriate pause in the program.
Lost and found
Lost and found is located in the Manager’s Office. To claim an item after the performance, please call 814-453-7117.
Patrons with special needs
The theatre is accessible by all main entrances for patrons with disabilities. Anyone needing special assistance is asked to seek an usher. Headsets for the hearing impaired are available at the Manager’s Office at no charge.
Prohibited Items
Weapons of any kind: - In accordance with Pennsylvania’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of the Erie Insurance Arena, Warner Theatre, Bayfront Convention Center and UPMC Park
All purses, bags or containers larger than a small clutch bag of 5"x8"x2", computer bags, backpacks, camera bags, coolers, cinch bags, luggage or any kind, and briefcases
Pepper Spray & Mace
Pocket Knives
Illegal Drugs
Fireworks, Flares or Explosives
Wallet chains, boot chains, studded jewelry, etc.
Drones
Audio/Video recording equipment: The use of audio, video, or digital recording devices is prohibited except for accredited members of the media. *Show personnel reserve the right to change this policy at any time.
Tripods, monopods and selfie sticks
Outside food & beverages
Security
Metal detectors are used for all ticketed events. Bags and purses are subject to additional screening, so please bring only essential items.
Smoking
Smoking is prohibited in the theatre. No re-entry.
Tours
To schedule a tour, please contact Barry Copple at 814-480-6009, barry@erieevents.com. Tours are scheduled depending on the theatre’s schedule of events.
