FAQ

Dress code

Although the Warner Theatre has no specific dress code, some events such as the Broadway Series and the Erie Philharmonic Symphony will draw a dressier crowd. Most people enjoy dressing up to go to the theatre, but you will see people wearing everything from casual to Sunday best to formal wear.

Patrons with special needs

The theatre is accessible by all main entrances for patrons with disabilities. Anyone needing special assistance is asked to seek an usher. Headsets for the hearing impaired are available at the Manager’s Office at no charge.

Camera/audio/video policy

Every show is different and the Warner Theatre abides by the rules set forth by the artists and their management. Please call the Box Office 814-452-4857 the afternoon of the show for the event’s camera policy.

Coat check

A coat check is located in the Grand Lobby and in the new addition. This is a free service to all patrons, however, donations are welcome and benefit the Warner restoration.

Late arrivals

Doors open approximately one hour prior to the performance. As a courtesy to the performers and audience, ushers will seat late arrivals during an appropriate pause in the program.

Lost and found

Lost and found is located in the Manager’s Office. To claim an item after the performance, please call 814-453-7117.

Emergency messages

Those patrons who need to be reached during a performance should leave their name and seat location with their contact prior to the performance. Patrons may also leave their name and seat location with the house manager before the show. Any messages will be forwarded by a staff member to the patron’s assigned seat.

Smoking

Smoking is prohibited in the theatre. You may exit the building to smoke. Please obtain a pass from the door person for reentry.

Telephone

A public telephone is located in the outer lobby.

Concessions

For most shows, the concession stand sells snacks, sodas, coffee, beer, wine and mixed drinks. Food and beverages are not allowed in the seating areas.

Children’s seating

Every person age 2 and older must have a ticket. Some exceptions exist for certain shows.

Tours

To schedule a tour, please contact Barry Copple at 814-480-6009 barry@erieevents.com. Tours are scheduled depending on the theatre’s schedule of events.

Erie Philharmonic Orchestra

The Erie Philharmonic produces events at the Warner Theatre and sells tickets through its own office:

609 Walnut Street
Erie, Pa. 16502
Phone: 814-455-1375
Fax: 814-455-1377
E-mail: info@eriephil.org